General
How do I find the audit logs?
Audit logs are available on the dashboard. Simply log in to the dashboard here. Scroll down on the left side panel and select Settings From the settings dropdown, select 'Audit logs'. You can go on to filter and download your audit logs.
How do I know when my wallet balance is low?
By default you get notified when your wallet balance is low as low as ₦500. You can, however, set a threshold on your account that automatically sends you a notification when your balance gets to a certain amount, that way you are able to top up ...
How can I access support?
We apologise for whatever difficulty you’re experiencing. To resolve any issue or answer any questions you might have, kindly explore any of the channels below to access support: You can also reach out to your assigned Client Partner. Join our Slack ...
Is Dojah data privacy compliant?
Dojah recognises and respects the data privacy policies and ensures that we stay regulatory compliant, you can read more about our data policy here. Dojah is also ISO, GDPR and SOC2 certified for data privacy and compliance, see here.
How can I stay updated with new releases and updates?
To see new updates and features releases, please see the changelog here. To also stay updated with service updates and new product addition, kindly subscribe to our newsletter by clicking on the ‘Subscribe now’ button at the bottom of the blog page.
Where can I find my API logs?
Here’s a step by step process to getting a report of your API logs; - Log in to your dashboard. - On the left pane, select Billing. - Then select API calls. - You can filter by dates, app and service. - Click on export. - The export will be sent to ...
How do I add a member of my team to my dashboard?
To add a new team member, Kindly follow the steps below: Log in to your dashboard here On the left pane, scroll down and click on Settings. Then click on 'Team' On the Teams page, at the top right, click on ‘Invite a member’ Inviting a member ...