Easy Onboard
Can a user determine the phone number the OTP is delivered to during verification?
When an OTP verification is added to your government data verification, the OTP is sent via SMS, Whatsapp or email to the phone number registered on the government data that is being verified. This means that a user, at this point, can not edit or ...
Is the selfie taken during onboarding verifies against the picture from the government ID?
Yes, once your government data is layered with a selfie verification, your users have to take a live selfie image of themselves during onboarding and verification. The selfie image is then compared and verified against the image being returned from ...
What if my user now has facial hair compared to the image on their government data?
One of the features we have taken into consideration when building this solution is the fact that people age, facial features such as facial hair, hair style/cut etc. also change. All of these have been factored in when building and training the AI ...
Can I verify users from multiple countries using a single flow?
Yes, you can can verify users from multiple countries with a single widget flow. The configurations tab on the widget helps cater for this, please see image below. You can easily preselect the specific countries you are onboarding from or select all ...
Can I collect additional documents needed for onboarding from my customers using the widget?
Yes, you can collect multiple additional documents needed for onboarding from your customers during onboarding. You can do this by using the “Upload other IDs/Documents” page from the Verification pages. Other IDs/Document This allows you collect any ...
What is Easy Onboard?
Easy Onboard is a no-code Identity verification and user onboarding solution that allows you to build custom onboarding flows while automatically verifying Customer identity and allowing you to build multi layers of checks like biometric and fraud ...
How to set camera permissions
Camera permissions are a fundamental aspect of privacy and security when it comes to using camera-enabled devices such as smartphones, tablets or computer. Camera permissions allow apps or websites to access and utilize the camera functionality on ...