Can I collect additional documents needed for onboarding from my customers using the widget?

Can I collect additional documents needed for onboarding from my customers using the widget?

Yes, you can collect multiple additional documents needed for onboarding from your customers during onboarding.

  • You can do this by using the “Upload other IDs/Documents” page from the Verification pages.
  • This allows you collect any other supporting onboarding document you might require from your users.
  • You can name this page or leave a description for your users by clicking on the settings icon.

    • Related Articles

    • Can I verify users from multiple countries using a single flow?

      Yes, you can can verify users from multiple countries with a single widget flow. The configurations tab on the widget helps cater for this, please see image below. You can easily preselect the specific countries you are onboarding from or select all ...
    • Is the selfie taken during onboarding verifies against the picture from the government ID?

      Yes, once your government data is layered with a selfie verification, your users have to take a live selfie image of themselves during onboarding and verification and this is then compared and verified against the image being returned from the ...
    • How to set camera permissions

      Camera permissions are a fundamental aspect of privacy and security when it comes to using camera-enabled devices such as smartphones, tablets or computer. Camera permissions allow apps or websites to access and utilize the camera functionality on ...
    • What is Easy Onboard?

      Easy Onboard is a no-code Identity verification and user onboarding solution that allows you to build custom onboarding flows while automatically verifying Customer identity and allowing you to build multi layers of checks like biometric and fraud ...
    • How long does it take for a transaction to be screened?

      It takes approximately 0 -3 seconds to screen tractions using the Easy Detect service Transactions are screened against all the rules set simultaneously and a webhook is immediately sent to you with the status of the transaction so you immediately ...